We will inform you should any action become necessary beyond simply staying in your room. When you hear the fire alarm, please return to your room. We conduct regular fire drills and you may experience one during your hospital stay or visit. Please read our Patient Financial Policy or for further questions about your bill, please contact our Customer Service Department at 31 between the hours of 9:00 am – 3:00 pm Monday through Friday. We provide information about the price of medical services we provide, as well as health plans that we participate with and the names, numbers, and billing contact information of our contracted/affiliated providers. We try very hard to make navigating the healthcare system as easy as possible for you and your loved ones.
Third person the visitor walkthrough update#
Please visit our COVID-19 Visitor Response Plan for the most update on our current visitation guidelines.
Large electronics, radios, or plug-in appliances unless otherwise approved by staffīased on CDC and Department of Health guidance, our visitation is limited due to COVID-19. Items of sentimental value, jewelry, or expensive clothing. Please DO NOT bring the following items into the hospital when being admitted: These proxies can be a family member or close friend with whom you can confidently place your well-being in their hands. The New York State Health Care Proxy Law allows you to appoint someone you trust to make health care decisions in your stead should you lose the ability to make decisions on your own behalf. A list of any allergies and other special medical needs. We collect this information to allow our staff and security to be aware of who you are and what your needs may be. Your personal information is strictly confidential we do not distribute your information to anybody outside of our staff. Below we will go over everything from admission information to photography, and our scent policy. There are a few things that we have to do to make sure everything runs smoothly and that your time at Oneida Health is as good for you as possible. Patient drop-off and pick-up are at the main entrance (circular drive). Emergency and same-day surgery patients’ parking is in the designated “patient/ED” or “handicap” parking spaces (with appropriate authorization). 
Visitor parking is designated directly across the street from the main entrance or in the “handicap” spaces adjacent to the main entrance circle (with appropriate authorization).
Our large campus houses state-of-the-art technology and healthcare professionals with the know-how needed to keep you and your loved ones on your feet and healthy. Oneida Health is a 101-bed acute care hospital and 160-bed extended-care facility and short-term rehab facility licensed by the State of New York. The address that you can put into your GPS is 321 Genesee St, Oneida, NY 13421. The main campus is located off NYS Route 5 in Oneida, NY.
Care team members may ask visitors to leave the room to provide the best care to the patient.Looking for a more in-depth patient services directory? Click here. We want to create a healing place for patients. Speak softly and do not make loud noises. If the patient needs help, use the room call light. This is to keep hallways clear for patient privacy and safety. Stay in the patient room or unit waiting area. To support the care, safety and privacy of all patients: Ingalls Memorial patient and visitor information. Family Birth Center visitation guidelines. Comer Children's Hospital visitation guidelines. For important details and updates about visitation guidelines by area and type of care, read:. Visitors may be restricted for the safety and health of a patient or visitor. Visitors must show their badge and may need to ring a bell to enter the patient care area. Each visitor will get a badge that allows that person access for 24 hours. Visitors must check in with UChicago Medicine Public Safety Staff at an entrance and show a state-issued ID or driver’s license. Stay up-to-date on the latest visitor restrictions related to the COVID-19 pandemic Patient or healthcare proxy may refuse visitors or ask them to leave at any time. Patients may have visitors they choose 24 hours a day and 7 days a week. We do not restrict, limit or deny visiting based on age, race, religion, ethnicity, culture, language, sex, gender identity, sexual orientation, physical disability or mental disability. Friends, family and caregivers of patients are welcome as partners in the healing process. Our goal is to provide a safe and healing environment.
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